top of page

Shipping Policy

Yay, you’re getting beautiful shade!

  • We will ship it within 1-3 days, M-F, excluding holidays. 

  • Orders placed on weekends or holidays will be processed on the next business day. 

  • Once your order has shipped, you will receive a confirmation e-mail with tracking information. 

Thank you, and we are delighted that you will be walking cool!

​

Shipping Methods

We ship orders using USPS and UPS. The available shipping methods and rates are calculated during checkout based on your shipping address, package size, and selected shipping option.

We prefer to support the USPS, and their rates are usually cheapest. If you prefer UPS, please check that box on the order form, and the amount will be calculated based on your location and UPS’s standard rates.

​

Estimated Delivery Times

Estimated delivery begins after your order has been processed, and is usually 2–7 business days.

Delivery times are estimates only and may vary due to weather, holidays, or carrier delays.

​

Shipping Rates

Shipping charges are automatically calculated during checkout based on the shipping method selected and the destination address.

​

Order Tracking

After your order ships, you will receive a confirmation email containing your tracking number. You can use the tracking link provided to follow your shipment.

​

Shipping Address

Please verify that your shipping address is correct before submitting your order. We are unable to guarantee address changes once an order has been processed.

Customers are responsible for any additional shipping fees resulting from an incorrect or incomplete shipping address.

​

Damaged, Lost, or Delayed Orders

If your package arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us. We will work with USPS or UPS to help resolve the issue.

​

Domestic Shipping

We currently ship to addresses within the United States.

At this time, we do not offer international shipping unless otherwise stated on our website.

​

Contact Us

If you have any questions about your order or our shipping policy, please contact us through the Contact page on our website. We are happy to assist you.

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

bottom of page